If you have received RCI Travel Savings Dollars ("Savings Dollars") as a promotional offer, or in conjunction with the purchase of a qualifying RCI Travel Package ("RCI Travel Package(s)"). The amount of Savings Dollars received is subject to the promotional offer received, or the RCI Travel Package purchased, and will be credited to Your Savings Dollars account ("Savings Dollars Account"). Savings Dollars may be redeemed as a form of partial payment for a fixed amount toward the purchase of select hotel stays ("Products and Services") at the time of check-out on the net amount of such Products and Services through the RCI Travel Savings Dollars program. Taxes (including sales tax), redemption, and processing fees are additional. The following Savings Dollar terms and conditions are in addition to all other RCI Travel terms and conditions.
All Products and Services offered are available for purchase through the RT Program by Redeemers of Savings Dollars only. All Products and Services are based on availability, subject to change, and all Products and Services are not guaranteed until confirmation is received from the third-party provider directly.
Earning Savings Dollars. Savings Dollars may additionally be earned on qualifying travel or RT Program transactions such as air travel, rental car reservations. Savings Dollars redeemed for travel transactions are based on the net amount of any individual transaction, excluding taxes, fees, travel insurance, shipping or handling charges. Savings Dollars have no actual cash value, but have a value equivalent to the amount of Savings Dollars that You received. The Savings Dollars can be redeemed towards the purchase of select Products and Services You make through the RT Program only.
Other restrictions may apply. Savings Dollars earned for travel transactions booked through the RT Program will be applied to the available balance in the Your Savings Dollars Account following the travel departure date indicated on the booking confirmation. Savings Dollars that may be redeemed per transaction, including the minimum and maximum amount of Savings Dollars that can be redeemed for purchase of such Products and Services, are subject to change at the sole discretion of Administrator, and without prior notice to You. You must be in good standing with RCI. LLC and maintain the Savings Dollars Account in good standing to earn or redeem Savings Dollars. Other restrictions may apply.
Redeeming Savings Dollars. Savings Dollars have no actual cash value, Savings Dollars may be redeemed as a form of partial payment in a fixed amount at time of checkout on the net amount of select Products and Services (excluding Quarterly Specials) purchased through the RT Program either online or via phone. Savings Dollars may not be redeemed toward payment of any taxes, fees, travel insurance, shipping or handling charges. Each Product and Service offered through the RT Program specifies the number of Savings Dollars, that may be redeemed as a form of partial payment toward the purchase in the description of each specific Product or Service. You may redeem as many Savings Dollars as You have in Your Savings Dollars Account up to the maximum amount specified for the select Product or Service. Savings Dollars may only be redeemed by the primary Redeemer(s) listed on the RT Program Savings Dollars Account, upon verification of the RT Program Savings Account information by an RT Program concierge. Savings Dollars balance, earnings, redemption options and schedules are available on-line at rcitravelpackages.com or by calling RT Program concierge. Redemption of Savings Dollars may not be combined with any other discounts or promotions.
Travel Purchase Cancellations. If the purchase of a RT Program travel related Product is cancelled without penalty, the amount of any Savings Dollars redeemed to purchase the travel Product will be refunded to Your Savings Dollars Account. If cancellation of travel Products booked using Savings Dollars occurs within a cancellation penalty period, Savings Dollars will be the last funds applied against the cancellation penalty. Savings Dollars will be refunded to Your Savings Dollars account only after all applicable third-party travel provider penalties have been paid.
Savings Dollars Limitations, Variations, and Inactivity. The amount of Savings Dollars required for redemption of select Products and Services offered for purchase through the RT Program, including the minimum and maximum amount of Savings Dollars required for the purchase of a specific Product or Service is subject to change at the discretion of Administrator at any time, and without prior notice to You. RT Program accounts with Savings Dollars balances of less than $10 USD that have not had any online or offline activity for two years may be closed at the sole discretion of Administrator. Savings Dollars accounts may be suspended if You do not remain in good standing with RCI, LLC or with Your Savings Dollars Account for ninety (90) days or more and Administrator may impose a reasonable fee for reinstatement or reactivation. Savings Dollars may not be used to pay any reinstatement or reactivation fees.
Expiration and Termination. Unless otherwise indicated, unredeemed Savings Dollars expire two (2) years from date of issuance or upon termination of the RT Program Account Unredeemed Savings Dollars have no cash value and are not transferable.
The fees assessed by OVC, and/or any third-party travel provider as a result of a cancellation or change are set forth on Your Booking Confirmation and apply to all transactions purchased through the RT Program. Each third-party travel provider has specific cancellation policies and penalties. Be advised that OVC, as the Administrator of the RT Program forwards Your payment for Your reservation to the third-party travel provider. If for any reason, You should cancel Your reservation. Your refund (less applicable penalties) will be returned to You by OVC, only when OVC has received a refund from the third-party travel provider. Travel provider policies may treat name changes and departure date changes as cancellations. In the event You must cancel any travel booking, please contact a customer service representative immediately, either by phone at 1-855-438-0655, or in writing, at the following address: Our Vacation Center, 7720 N. Dobson Rd., Scottsdale, AZ 85256, or at the following fax number: 602-626-2654. Cancellations will be effective as of the date of receipt of the request. Allow up to 48 hours if sent via facsimile. It is Your responsibility to ensure cancellation requests are properly transmitted. Refunds may take up to six (6) to eight (8) weeks from the cancellation date.
Wine and wine related products cannot be cancelled and wine is not returnable. Savings Dollars redeemed for the purchase of wine and wine related Products are not refundable. In the event a bottle of wine is damaged due to errors in packing or shipping, We reserve the right to either send a replacement bottle or issue a credit for discount towards future purchases equal to the value of the damaged wine.
Products and Services cannot be cancelled; however, we do offer a 90-day money back guarantee.